What We Do



Community Visitors Scheme (CVS) is an Australian Government initiative that funds not for profit organisations to recruit and train volunteers to visit older people who are living in their own homes or who are residents at aged care facilities, and are experiencing social and cultural isolation and feelings of loneliness and would benefit from a friendly visitor.

For more information about this program please visit:


The Serbian Community Association of Australia (SCAA) has been the recipient of the Community Visitors Scheme (CVS) grant since 2014. Through the CVS program, the Association has addressed the need for social support to isolated seniors who are the recipients of home care packages and more recently older people who receive government funded residential aged care services.

The project’s involvement has resulted in the Association being able to organise regular visits which has provided friendship and companionship to isolated elderly people.

SCAA CVS’s services include:

  1. One-on-One visits to Home Care Package recipients in the following regions: Southern Metro, Western Metro, Northern Metro and Eastern Metro

  2. One-on-One visits to recipients of the government funded residential aged care services in the following regions: Southern Metro, Western Metro, Northern Metro and Eastern Metro



The Department of Families, Fairness and Housing provides funding to eligible organisations to provide respite for unpaid carers in 2021-22.

By utilising its connections with carers on a personal level and working with members of the broader Serbian community, our project aims to promote respite services in the community and enable better utilisation of respite services.

SCAA will tailor services that respond to the needs of Serbian carers and provide different options in order to choose what is best for them. This means the activities will be according to their need and also at the time and location suitable to them.

Under this program SCAA will organise:

  • Regular short sessions of respite with concurrent activities for carers.

  • Emergency respite at home or in a residential facility for a few hours, whole day, overnight or multiple days.

  • SCAA will use its connections with aged care facilities that can provide emergency respite to arrange respite at the facility for a short period of time or for multiple days.

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SCAA is funded by the Department of Health and Human Services within the Supporting Carers Locally Grants Program. The Victorian Government is funding this grant to provide opportunities for carers to improve their health and wellbeing, and to meet, socialise and connect with other carers.

Through this project, SCAA engages carers from Serbian background in an all- inclusive social support program. The program is designed to address issues that have been identified by carers at various events organised by SCAA.

The project provides a space for carers facing isolation to come together to share their experiences, expand their support network and to learn more about available services and programs. 



SCAA received the Community Engagement Program grant from Dementia Australia’s Dementia - Friendly Communities Program.  

The Embracing People Living with Dementia in The Serbian Community project aims to increase awareness of dementia amongst the Serbian community, to both gain an understanding of the condition as well as build better relationships with those living with dementia.

The project activities are tailored towards inclusion of people living with dementia in the community life.  

Through this Program the project aims to:

  • educate community to understand dementia and reduce stigma,

  • provide activities and programs that are welcoming and inclusive (of people living with dementia) 

  • recognise the potential of people living with dementia and treat them with respect and empathy

  • provide persons living with dementia and their carers with easy access to community activities

In order to achieve social inclusion, the project aims to engage people living with dementia, and their carers, in our existing community activities rather than only specialised activities. 

Providing people with dementia the opportunity to stay within their community and they are accepted and treated with the respect is a guiding principle for this project. 

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VicHealth is providing funds through the Reimagining grants program, for community led projects that support better health and wellbeing of Victorian communities.

Amongst the funded projects in 2021/2022 is the Social connections for better health and wellbeing of Serbian senior women project, which aims to improve health and wellbeing amongst the Serbian senior women living in the City of Greater Dandenong.

In response to the diverse needs of these women, and in order to enhance participation in the broader community and improve the quality of their lives, the project organises regular meetings and social and recreational activities.

The project provides an enjoyable and interactive program which encourage the senior women to become more active and feel more integrated into community.


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